Garland Kelley, Founder
About Garland
I’m a CRM & AI strategist, RevOps consultant, and SAFe-certified Agile leader based in Nashville, TN. For 10+ years I’ve helped organizations connect people, data, and automation- turning complex transformations into measurable growth. My work spans CRM architecture (HubSpot-first), AI integration, RevOps design, and Agile delivery at enterprise scale.
I’ve led cross-functional programs that unify customer data across CRM, ERP, eCommerce, and AI agents- giving Sales, Marketing, and Service a true single source of truth and a faster, clearer operating rhythm.
What I Do
Intelligent CRM Systems – CRM architecture, data governance, migrations, and key integrations.
AI-Powered Process Automation – Practical copilots, chat agents, and workflow automation that enhance human performance and time-to-value.
RevOps Strategy & Performance – Shared KPIs, automated handoffs, and executive dashboards that align Marketing, Sales, and Service.
Agile Transformation & Delivery – Agile practices that accelerate adoption, reduce risk, and sustain momentum.
How I Work
Assess & Align – Clarify goals, constraints, and metrics that matter.
Design the System – Architecture, data model, and process maps across teams.
Automate & Integrate – Build workflows, AI touchpoints, and key connections.
Enable & Measure – Train teams, launch dashboards, iterate on results.
Why Work With Me
Strategic + Hands-On – I bridge executive intent with technical execution.
Enterprise-Grade Impact – Proven delivery across multiple brands and systems.
Agile at Scale – SAFe 6.0 POPM, Scrum Master, and Practitioner certified.
Creative Problem-Solving – A structured, systems mindset with a maker’s curiosity.
Beyond Consulting
I’m also a musician and music producer, which keeps me grounded in craft, iteration, and listening- skills I bring to every transformation.
Let’s Connect
Ready to unify CRM, bring AI into the customer journey, and align RevOps for measurable performance?
📧 garland@garlandkelleyconsulting.com